About Doorbell
Journey Towards a Digitally Inclusive Malawi!
In the bustling streets of Lilongwe, two visionary individuals embarked on a journey that would redefine convenience and transform the way people experience delivery services. In 2019, armed with a passion for innovation and just four motorbikes, they laid the foundation for what would become an industry trailblazer - Doorbell Services.
Since our inception in 2019, we’ve been dedicated to simplifying daily routines. Whether it’s delivering food, medications, or beverages, we meet approximately 60-65% of all immediate needs through our prompt delivery service.
- In the early days, Doorbell Services operated using WhatsApp as their primary communication tool. This seemingly simple app became the driving force behind the company’s initial success. Customers would send their grocery lists, food orders, and courier requests via WhatsApp, and Doorbell Services would spring into action to fulfill them.
- As Doorbell Services gained traction, it quickly became apparent that they were pioneers in their field. They were not just delivering goods; they were delivering convenience, trust, and peace of mind to their customers. With every successful delivery, the team solidified their reputation as industry trailblazers.
- The demand for Doorbell Services grew exponentially, and the fleet of motorbikes soon expanded from the initial four to a formidable team of fifteen. With each addition, the company’s reach and capacity to serve their customers expanded, allowing them to meet the rising expectations of their loyal clientele.
Joyce, one of our dedicated Marketing Specialists loves improving our customers outcomes
A Transformative Partnership in 2022
In 2022, Doorbell Services took a monumental leap forward by welcoming a new partner into the fold. This partner, now our Chief Technology Officer (CTO), joined forces with the founders to bring a new level of innovation to the company. Together, they embarked on an ambitious project that would forever change the landscape of delivery services.
Under the guidance of this visionary CTO, Doorbell Services has created the Zatheka, the most comprehensive and advanced application in the market today. This groundbreaking app is poised to revolutionize the way customers access and experience our services. With its user-friendly interface, advanced features, and seamless integration, the Zatheka App is set to provide a level of convenience and efficiency that was once unimaginable.
As we stand today, Doorbell Services continues to redefine the delivery industry. With an unwavering commitment to excellence, innovation, and customer satisfaction, the company has become synonymous with trust and reliability.
Our journey is far from over. We remain dedicated to pushing the boundaries, expanding our services, and exploring new ways to make your lives easier. From our humble beginnings to our present-day success, one thing has never wavered: our passion for delivering excellence, one doorstep at a time.
Join us on this remarkable journey, as Doorbell Services continues to revolutionize the way you experience convenience and reliability. Thank you for your trust, and we look forward to serving you for many more years to come
- Kilometers Saved
- 280k
- Total Deliveries Made
- 100k+
- Customers Served
- 7,563
- Revenue Collected
- $380k